Terms And conditions
Effective Date: October 2024
Welcome to Frostix Solutions!
By using our website (frostixsolutions.com) or services, you agree to the following Terms and Conditions:
1. Our Services
FrostixSolutions offers snow removal and cleaning services in Calgary and nearby areas. We may change or stop services at any time without notice.
2. Bookings & Payments
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Booking: Use our website or contact us directly. We’ll confirm by phone or email.
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Payment: Due upon service completion. We accept credit cards, debit, and e-transfers.
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Cancellation: Cancel at least 24 hours in advance to avoid a fee.
3. Satisfaction Guarantee
Not happy with a service? Let us know within 24 hours and we’ll try to make it right. Refunds are at our discretion.
4. Customer Responsibilities
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Access: Ensure we can reach your property or vehicle.
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Safety: Inform us of any hazards in advance.
5. Privacy & Security
Your data is handled according to our Privacy Policy. We keep your info safe and never share it without permission.
6. Liability
Frostix Solutions is not liable for indirect or unforeseen damages, or delays caused by weather or emergencies.
7. Legal Info
These terms follow the laws of Alberta, Canada. Disputes will go through Alberta courts.
8. Contact Us
For questions or concerns, contact:
📧 info@frostixsolutions.com
🌐 www.frostixsolutions.com