Frostix Solutions – Cleaning & Snow Removal FAQs

1. What areas do you serve?
We serve Calgary and nearby areas like Airdrie and Chestermere. If you're unsure if we cover your location, feel free to contact us.

2. How do I book a service?
You can book directly on our Book Now page or call us to schedule a service that fits your time.

3. What’s included in your snow removal service?
Our service includes clearing driveways, walkways, entrances, and salting or de-icing as needed. Plans include one-time, monthly, or seasonal options.

4. Are your cleaning products eco-friendly?
Yes, we use eco-friendly, non-toxic cleaning products that are safe for children, pets, and the environment.

5. What types of cleaning do you offer?
We provide:

• Routine home & condo cleaning

• Deep cleaning

• Move-in/out cleaning

• Post-renovation cleaning

• Airbnb turnover cleaning

Each service is customizable.

6. Can I schedule recurring services?
Yes! We offer weekly, bi-weekly, and monthly cleaning. Snow removal can be booked seasonally or as an ongoing monthly plan.

7. Do I need to be home during the cleaning?
No — as long as we have secure access (key, code, or entry instruction), we can clean while you’re away.

8. Are your cleaners insured and background-checked?
Yes. All Frostix Solutions team members are vetted, insured, and trained for your peace of mind.

9. How do I get a quote?
Visit our Get a Quote page or contact us directly. Quotes are free and no obligation.

10. What happens if it snows again after service?
With recurring or seasonal plans, we return after each major snowfall. One-time clients can request additional visits as needed.

11. How do I cancel or reschedule?
Please let us know at least 24 hours ahead of time. We’ll reschedule with no cancellation fee if notified in advance.

12. What payment methods do you accept?
We accept e-transfer, debit, credit card, and auto-pay for recurring bookings.

13. Do you offer promotions or discounts?
Yes! We offer limited-time promotions and discounts. Follow us or check our Special Offers page.

     

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